Yes, we deliver worldwide – no matter where you may be – and offer free shipping.

Yes, the product will be delivered with the correct plug type and  adapted for the voltage based on the delivery address.

The M2 (800W) heater is more powerful than the M1(450W) heater. The M2 is best placed for use in living rooms and bedrooms, while the M1 is suited for hallways, bathrooms and smaller rooms in your house.

M1
Heating area: 10m² (107sqft)
Rated Input: 450W
Weight: 4.5kg
Rated Voltage: 220/110V 50/60Hz
Dimensions: 750 x 321 x 10 mm (W x H x D)
Feet: compatible

M2
Heating area: 20m² (215sqft)
Rated Input: 800W
Weight: 10kg
Rated Voltage: 220/110V 50/60Hz
Dimensions: 1050 x 445 x 10 mm (W x H x D)
Feet: not compatible

The M1 heater is 450W while the M2 heater is 800W.

That depends entirely on the size of the room you wish to heat. We recommend and M2 heater for 10-20m² and the M1 heater for rooms under 10m².

SOLUS+ works through far infrared radiant heat. Rather than heating the air, far infrared radiant heats you and the object in your room directly. Its best compared to the warmth of the sun, which warms you regardless of the temperature of the air around you. The opposite to Radiant heat is convection heat. Convection heaters heat air, which retains heat poorly and disappears on draughts. Far infrared heating is completely safe and has been used by people in their homes for decades.

SOLUS meets the highest European safety standards and is certified by TUV Nord to the EN 60335-2-30 and EN 60335-1 standards. Moreover, all SOLUS+ models have an IP44 rating allowing them to be used safely in bathrooms and kitchens, where resistance to water splashes and moisture is needed. SOLUS+ also complies with the more recent EU Lot 20 Legislation around heating efficiency.

There are no maintenance or servicing costs associated with SOLUS+.

The SOLUS+ app is available to download from the App Store and the Google Playstore. You can find the link on our app page!

The room sensor can be easily paired with the SOLUS+ heater via the app. Simply follow the setup instructions in the app.

Yes, the SOLUS+ app allows you to control the heater remotely using 4G.

You will need WiFi to connect the heaters and temperature sensors to your app.

Not yet, but we expect to release a software update in August 2020 which will allow users to control their home heating via Alexa or Google Home.

The SOLUS+ app is easy and intuitive to use. In app instructions will guide you through the set up process. Alternatively you can find more information in the instruction manual here:

Yes! Simple click report bug in app or send us an email on help@koleda.co and our technical team will assist you shortly.

The SOLUS+ heater comes with a 2 year manufacturer warranty. Within the warranty period, repair or replacement due to defects in material and workmanship is completely free of charge; the costs are covered by the manufacturer on presentation of your invoice or delivery slip. However, you can get an additional 2 years of warranty, for a total of 4 years of coverage, if you choose the SOLUS+ Extended Warranty option at checkout.

A warranty is void if you install or use the heater incorrectly as outlined in the instructional manual. The warranty is also void if you tamper with the product in any way.

The SOLUS+ IP44 rating allows you to install your heater safely in bathrooms. We advise that you install your radiator outside of the splash zone.

We recommend installing the SOLUS+ heater on a wall facing away from a window. Always ensure that there is plenty of space for the infrared to travel through the room.

It is always best to ensure that your SOLUS+ is not touching any furniture and that it is not installed on wallpaper.

The power cable is 1.8 meters long

No, the SOLUS+ heater can be mounted to your wall in a matter of minutes.

If you have misplaced the template and/or the mounting screws please get in touch with us and we will send you the required items immediately.